Refund Policy | Milansaar Matrimony - Clear and Transparent Refund Process

Refund Policy

At Milansaar Matrimony, we strive to ensure your satisfaction with our services. However, if you are not entirely satisfied with your purchase or subscription, we offer a refund policy to address your concerns within 5 working days.

Eligibility for Refund

Subscription Fees: Refunds may be considered for subscription fees paid for premium membership plans or other paid features, subject to certain conditions.
Service Non-Performance: If Milansaar Matrimony fails to deliver the services as described or promised, you may be eligible for a refund subject to verification.
Technical Issues: In the event of technical issues or system errors that prevent you from accessing our services, a refund may be provided upon verification.

Refund Process

Refund Request: To request a refund, please contact our customer support team within 5 working days, providing details of your request and the reason for seeking a refund.
Verification: Our team will review your refund request and may require additional information or documentation to validate your claim.
Approval or Denial: Refunds will be processed based on the merits of your request and compliance with our refund policy. We reserve the right to approve or deny refund requests at our discretion.
Refund Method: Approved refunds will be issued to the original payment method used for the transaction, within 5 days

Refund Exceptions

Change of Mind: Refunds will not be provided for change-of-mind or personal preference reasons. Please review our services and features carefully before making a purchase.
Partial Usage: If you have used our services or accessed premium features during the subscription period, refunds may be prorated based on the remaining unused portion.

Cancellation Policy

Subscription Cancellation: You may cancel your subscription at any time through your Milansaar Matrimony account settings. Please note that cancellation of your subscription does not automatically entitle you to a refund.
Subscription Renewals: If you do not wish to renew your subscription, please ensure to cancel it before the renewal date to avoid being charged for the subsequent billing cycle.

Contact Us

If you have any questions or concerns regarding our refund policy, please contact our customer support team at milansaarmatrimony@gmail.com

This Refund Policy was last updated on 21-04-24.